Role: Regulatory & Risk Manager

Salary: £60,000 - £70,000 + bonus + share options + benefits

Location: Birmingham, Midlands

The client:

We are acting on behalf of a very successful and highly innovative medical devices manufacturer in the Birmingham area. This company has created waves on a global scale with their innovation and due to steady growth and success, they now have several positions on offer within their technical team.

The role:

Due to significant growth, our client now has the requirement to bring in someone to take control of the regulatory and risk management function of this role. The primary function will therefore be to develop a regulatory strategy to support all target markets and to ensure regulatory compliance as required.

To that extent, you will be responsible for:

• Providing sufficient depth of evidence to demonstrate regulatory compliance;
• Driving the vigilance processes (PMS feedback, regulatory changes, adverse events, competitor information, literature searches) required in the UK, US, Europe and other markets as required;
• Delivering PMS requires, vigilance reports and clinical evaluation reports in line with relevant plans;
• Defining regulatory pathways for entry into global markets and supporting other members of the company in their understanding of these pathways;
• Providing evidence on possible approaches to de-risking and accelerating project completion;
• Giving advice on approaches taken by other companies for comparable products in satisfying regulatory requirements;
• Providing risk assurance support into the design and development process; to assure risk consideration and acceptability as ALAP throughout the product development life cycle;
• Line managerial responsibility to the RA team and ensuring that there is a common agreement on strategy, priorities and deadlines and maintaining strong understanding of delivery against plans and targets;

The candidate:

The ideal candidate will:

• Possess experience of working with PEMS (programmable electrical medical systems) or equivalent high-integrity, software-intensive systems ie complex devices requiring multidisciplinary development effort (mechanical engineering, software electronics, system integration, pneumatics, fluid mechanics etc);
• Have experience of working with risk management, regulatory requirement, document management systems, issue management systems;
• Be trained in the application of ISO 14971;
• Work with external bodies;
• Have excellent team management and communication skills;
• Possess exceptional internal and external senior stakeholder engagement skills and ability;
• Have an eye for detail and possess technical knowledge of product base and application.

Essential skills and experience:

• Experience as a regulatory manager with line managerial responsibility/management experience;
• 510k and FDA submission experience;
• Strong understanding of regulatory standards and their implementation in a Medical Device framework ie Medical Device Directive (93/42EEC), ISO 13485, ISO 14971, IEC 60601, IEC 62366, IEC 62304, 21 CFR 820,21CFR 807, 21 CFR 11.

This company is headed in a very exciting direction and this could be a seriously career-making role for the right individual. For a confidential chat, please contact Mohsin Patel.

Retail Solution Manager

Responsibilities:

• Working in the Pre-Sales capacity (NOT Delivery) in the Food retail sector.
• If no food retailer experience found then clothing retailers experience should be fine but NO retail financial experience will be preferred as it is completely different.
• Since he/she has strong understanding of solutions in retail front store environment they will be working with solution architects and other technical people to get them organised to deliver solutions.
• He/she will define and prioritise what solutions needs to be delivered by the technical team and then technical team will design, develop and deliver.

Skills:

• Understands the retail store fronts in terms of what is required such as Epos system, electronic display, PC/Tablets on the tills, cash registers, network cables, safe etc.
• Please remember that they do not need to be specialist on the above tools but must know what sort of technologies used in a retail front store environment.
• We are not looking for technical specialists but very good retail technology awareness.
• Previous experience of working in a bid where managed the solution team: prioritised what components, devices, printers, epos needs to be on the store front to offer effective services to customers.

Oscar Technology Limited is acting as an Employment Business in relation to this vacancy.

Digital Marketing Manager - Central Birmingham - 27-33K

Key Skills:

SEO/PPC/CMS/Social Media/Email Marketing/Social Media Marketing/Technology/Marketing/Content/
Agency/In House

The client is looking for a Digital Marketing Manager to join their Marketing Team on a permanent basis in central Birmingham. The company itself have a number of offices over the country currently employing over 300 staff members in the Technology industry. You will have the benefit of working alongside highly experienced marketers ranging from traditional Marketing to content.

Your responsibilities will primarily focus on all Digital Marketing activity focusing on their newly built website and its content management. Key skills such as SEO, PPC, Social Media and Web Management will be the centre of what your role will entail with 3-5 years of Marketing experience key.

The team itself are a relaxed, family orientated bunch looking for a Digital Marketing Manager to hit the ground running and get stuck in with the role which has been offered. The role is offering 30K per annum with a number of benefits as well as having the opportunity to work up the business.

Interviews are starting from the 10th October with the focus on the role being filled rather quickly. Apply here with the X4 Group or send through your most recent CV.

Ecommerce/Digital Architect - Digital Transformation

Background/Expectations

Exciting opportunity for a Digital eCommerce Architect to take ownership for the eCommerce solution as part of the major digital transformation Programme which covers both B2B and B2C businesses.

This will include activities such as - define, maintain and drive implementation of the target domain architecture and give guidance to project teams in solution design and delivery compliant with the target architecture.

The programme involves working with the Future Customer Experience teams to architect a new/automated online subscription renewal solution.

You will have responsibility for the E-commerce architecture while ensuring alignment with the business objectives as well as supporting the E-commerce delivery and operation.

Ecommerce/Digital Architect - Digital Transformation

Technical Skills

• General SA/Software Development background
• Rule Engine
• Product Catalogue
• Integration - WSO2 and ESB
• Understanding and unpicking existing logic from systems especially Legacy as necessary and restructuring decommissioning
  • Integration with Gigya SSO
  • Ecommerce - Magento

Ecommerce/Digital Architect - Digital Transformation

We are looking for someone to join our team at SCC who has 1+ year experience in Recruitment/
Administration.

Duties & Responsibilities:

• Coordinate operations to secure efficiency and compliance to company policies
• Manage phone calls and emails
• Administering employment reference requests
• Create and update records and databases with personnel, financial and other data
• Book meeting rooms and conference facilities
• Organise, update and maintain filing systems for the department including electronic and paper files
• Ensuring all registered candidates have submitted relevant proof of identification

Skills Required:

• Strong organisational skills
• The ability to plan your own work, work on your own initiative and meet deadlines
• The ability to manage pressure and conflicting demands and priorities tasks and workload
• Tact, discretion and respect for confidentiality

Hours for this role are Monday - Friday, 9:00 - 17:30.

Senior Mechanical Engineer

West Midlands To c£50k neg dep exp + benefits

Our client has been established for more than a century and is renowned globally as a market leader in their specialist field. As a result of continued success and an ongoing programme of strategic growth, they are urgently seeking to recruit a highly self-motivated and experienced Senior Mechanical Engineer to complement their established and professional design team.

Reporting to the Technical Director, the successful Senior Mechanical Engineer will be tasked with reviewing existing company-wide mechanical engineering standards and identifying potential gaps in best practice and identifying both product improvement opportunities and test capability requirements both internally and externally.

Other responsibilities will include developing design guidelines for prime customers, including benchmarks, calculation methods, and standard test methods, ideally with historic generic baseline capabilities and providing additional justification with evidence from a combination of physical testing and theoretical modelling.

You will approve specifications and sanction design reviews for new product introductions, and review qualification methods to ensure that a design will fulfil its' requirements by means of validation testing, and/or through theoretical justification via calculations, models and other analytical techniques before matching validation methods to the requirements with an understanding of the method capability and resolution and the validity of test outputs.

You will also be responsible for the review of existing/formation of new benchmark activities, where products will be reviewed within the context of:

• DFMEA - Working with the Design Engineering team to optimise construction standards and material selection.
• PFMEA - Working with Industrial and Process Engineering to ensure that assembly standards are supportive of product integrity.
• PMI - identifying risk, regarding material source and specification variation
• DVP&R - determining Mechanical Endurance & Test requirements

Additionally, you will undertake a comprehensive Product Review in the early stages of the role across the "Platform Business" and this will include current Product Mechanical Design Vs RFQ, current Product Mechanical Design Vs Best Practice, Product Standardisation, Environmental Standards. Tier 4 China 2018 and Lead Free Solder UK 2018.

To be considered for this varied and challenging Senior Mechanical Engineer role, it is envisaged that the successful candidate will be qualified to at least HND level or above in a relevant mechanical engineering discipline and demonstrate at least 3 years' experience gained within a relevant industrial design environment.

Previous experience in the heat exchange sector is essential for the position, as are excellent communication skills at all levels and comprehensive skills in the use of 3D/2D CAD software (SolidWorks and AutoCAD) and FEA packages, gained within a lean manufacturing environment.

Contact the Design Team at Premier Technical Recruitment or email your CV in the strictest confidence to (see below) for further details.

Store Managers with a passion for games, DVDs , gadgets and computers

Location: Perry Barr

About Us;

• We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.
• We trade games, DVDs , gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.
• We are passionate about our products, our customers, and our colleagues.
• We work using exciting IT tools to communicate, support, and achieve our goals.
• We never stand still - Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.

About You;

• You love digital entertainment - You have pockets full of gadgets right now and have a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.
• You are a competent retail manager , able to get the best out of your staff, your customers and your stock.
• You are pro-active and can see beyond the daily grind, able to motivate your team to achieve better things even when the chips are down
• You genuinely love working with customers, able to generate an exciting environment for them to shop in, ensuring that they come back to your store every time to pick the brains of your team
• You can turn complaints into positive experiences, possess great communication skills, and lead from the front
• You would like to move into district management one day, developing new managers (as you once were)
• You are open to new ideas and can embrace a business model that most companies have forgotten

As part of the role you will:

• Receive a generous basic salary
• Report to your local Operations Manager
• Receive on the job training and support from all departments
• Ensure the highest store standards, maximising sales and buys, and minimising losses and costs
• Recruit , train and appraise your staff to be the best
• Make full use of Google's online tools and our own bespoke EPOS /tools
• Exceed your targets and bring fresh ideas to the business

Applying for the role

• If you are not enthused by our products there is no need to apply, we knowledge test all our candidates and only the geeky ones make it through
• If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

​Previous management experience is required.

Installations Team Leader

Home Based - UK Wide coverage

(ideally located in the Oxford/Birmingham/Milton Keynes/Leicester/Stafford/Nottingham areas)

C£35k - £38k (neg dep exp) + van + pension

Our client is recognized globally as a market leader in the provision of highest quality materials handling solutions, and as a result of continued success and an exciting programme of continuous strategic growth, they are now seeking to recruit an enthusiastic and experienced Installations Team Leader to complement their established and successful team.

Based from home and ideally situated centrally in the UK, the successful Installations Team Leader candidate will be responsible for managing all aspects of installation activities at customer sites to ensure that required quality and project timescales are achieved.

Responsible for the supervision and motivation of a team of multi skilled engineers tasked with the assembly and installation of company specific products and associated equipment (on projects valued between £100k to £4m+) in line with customer engineering specifications and the instructions of the Installations Manager, the successful Installations Team Leader will support the Project, Engineering and Installation teams as required, and will essentially demonstrate a dynamic and articulate communication style at all levels.

You will drive the electrical and mechanical installation of conveyors and MHE to agreed timescales and installation quality and supervise teams of sub-contractors and installation engineers as necessary, assisting in the planning of labour allocation and resources such as transport and lifting equipment hire as appropriate to ensure the successful completion of projects, as well as proactively managing the storage and usage of consumable installation materials and performing inventory management and ordering as required.

Reporting to the Installations Manager, and after an initial training and induction period, the successful candidate will on occasions deputise for the Installations Manager when required for attendance at meetings, site progress updates and project planning activities, and will participate in reviews with the engineering teams prior to the commencement of site works to ensure that all necessary equipment is in place and available for the commencement of installation activities.

You will interface extensively with the engineering department to ensure that design concepts and system connectivity are completely understood, and will provide advice and guidance to the installation team as required, whilst assisting with the quality of supplier equipment during the installation period (such a dimensional checks and electrical installation quality).

You will also support the engineering team in the collation of "as built" information for inclusion in the final project documentation and accurately complete detailed job sheets and any other project or quality records as required, so good written and verbal communication skills are essential in the role. Complying with relevant H&S legislation and company policies at all times, you will additionally provide assistance in the installation and commissioning of any machines in an often pressurised environment. Flexibility to undertake occasional overnight stays is essential for the position, and where necessary, you will also manage the construction site for small projects in accordance with the requirements of CDM regulations.

It is envisaged that the successful Installations Team Leader candidate will currently be working within a similar plant and equipment supervisory maintenance environment and will demonstrate previous experience of motivating teams and working with both Materials Handling and Automatic process equipment with a solid electro-mechanical background. As the role is field based, you will be comfortable with working in various locations and varied environments under your own initiative and will hold a full clean driving licence. Realistically qualified to at least HNC level or above in a relevant engineering discipline and with a time served electrical engineering background, you will possess strong multi skilled abilities on both AC and DC controls and hydraulic, pneumatic and mechanical applications. In return an attractive benefits package, stability and genuine career progression opportunities are available for suitably experienced and motivated individuals.

Call Premier Technical Recruitment or email your CV in the strictest confidence to (see below) for further details.

Installation and Commissioning Engineer

Home based - UK Wide coverage

- Ideally based between Manchester/Leeds/Nottingham/Stoke-on-Trent/Birmingham/Leicester/Wolverhampton/Worcester/Gloucester/Oxford/Warwick/Coventry

to £35k (neg dep exp) + van + overtime + generous pension

Our client is recognized globally as a market leader in the provision of highest quality materials handling solutions for a diverse range of applications, and as a result of continued success and an exciting programme of continuous strategic growth, an urgent need has arisen to recruit an enthusiastic and highly capable Installation and Commissioning Engineer to complement their established and successful team.

Based from home and ideally situated centrally in the UK, the successful Installation and Commissioning Engineer will be responsible for the assembly and installation of company specific products and associated equipment on projects valued between £100k to £4m+ in line with customer engineering specifications and the instructions of the Installations Manager. Supporting the Project, Commissioning and Installation teams as required, you will demonstrate a dynamic and articulate communication style and positive, proactive approach to installation and commissioning activities on a range of electrical, mechanical, hydraulic and pneumatic systems, and will thrive within a customer facing environment where the highest levels of quality customer service and satisfaction are of paramount importance.

Reporting to the Installations Manager, after an initial training and induction period encompassing all aspects of Health and Safety and working at height, the successful installation and commissioning engineer candidate will work as part of team of 5 Installation and Commissioning Engineers carrying out a range of installation and commissioning activities at customer premises across the UK (and occasionally Europe) as required, whilst communicating activity and requirements with the customer in a clear and concise manner, and reporting via job sheets the activities carried out.

Complying with relevant H&S legislation and company policies at all times, you will undertake the installation and commissioning support of various materials handling equipment and will be flexible in your approach to the position, carrying out tasks with little or no site supervision. Flexibility to undertake regular overnight stays is essential for the position and where necessary, you will also manage the construction site for small projects in accordance with the requirements of CDM regulations.

It is envisaged that the successful installation and commissioning engineer will currently be working within a similar plant and equipment maintenance environment and will demonstrate previous experience of working with both Materials Handling and Automatic process equipment with a solid electro-mechanical background. As the role is field based, you will be comfortable with working in various locations and varied environments under your own initiative and will hold a full clean driving licence.

Realistically qualified to at least HNC level or above in a relevant engineering discipline and with a time served electrical engineering background, you will possess strong multi skilled abilities on both AC and DC controls and hydraulic, pneumatic and mechanical applications. In return an attractive benefits package, stability and genuine career progression opportunities are available for suitably experienced and motivated individuals.

Call Premier Technical Recruitment or email your CV in the strictest confidence to (see below) for further details.

The Role

Using a wide variety of technical and sector-specific skills, KPMG's Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more.

Technology - Our clients need to deal effectively with technology related risks and derive maximum value from data and documentation. Our specialists provide independent, jargon free advice and advanced technology capabilities to help our clients proactively manage their technology risks and use their data to its full potential.

The role will be working within our Privacy Advisory Service team which is one of the areas which KPMG has identified for tremendous investment and growth.

As our clients seek to improve the customer experience, create value and obtain competitive advantage associated with trust in their brand, the ability to leverage personal information assets in the right way is crucial.

The increasing take-up of cloud computing, globalisation of systems, processes and supply chains, together with the proliferation of social media and mobile devices means our clients are transferring more and more personal information around the world.

This, in addition to the constantly evolving nature of organisations via mergers and acquisitions and organisational restructuring, new system implementations and the complex, changing legal and regulatory landscapes in which organisations operate, has resulted in Privacy becoming one of the tougher challenges currently facing our clients.

Our clients need to deal effectively with Privacy related risks, which providing the business with pragmatic and flexible solutions which deliver real value.

Responsibilities

- Proactive management and delivery of large, complex client engagements to ensure the following are carried out:
- Design and approach of services meet client needs
- Scoping and production of deliverables
- Project and financial management
- Review of team deliverables for quality and risk purposes
- Liaising with clients on delivery and implementation issues
- Identifying business development opportunities
- Pro-actively identifying and progressing business opportunities for the long term benefit of both the client and KPMG as well as managing sales activities such as proposal writing and leading client presentations.
- Demonstrating an understanding of KPMG's broader offerings to enable identification of business opportunities
- Developing constructive client relationships, both inside and outside of KPMG.
- Role modelling risk and engagement management practices
- Monitor and uphold high quality of service and products to clients (internal and external)
- Communicates with impact, in a way that is open, honest, consistent and clear.
- Developing links with organisations that can contribute to KPMG thought leadership.
- Coaching and developing team members through sharing of experience and knowledge.
- Performance management and development of junior staff members
- Upholding KPMG's values within the broader IPBR team

Experience and Background

- Proven experience of successfully managing complex Privacy services in a commercial environment, ensuring the delivery of high quality work on time and to budget.
- Experience of providing Privacy advice undertaking Privacy advisory work including:
- Privacy Impact Assessment/Privacy Assessments
- Privacy audits/assessments and advice:
- Privacy strategy and governance
- Privacy programme implementation
- Privacy inventories and data flow mapping
- Legitimisation of International Transfers of Personal Information
- Privacy impact assessments (PIAs) for business and technology projects or transformation programmes
- Privacy Training and Awareness
- Privacy Incident Response.
- Proven ability to lead work at sustained levels of high intensity, and inspire drive and resilience in others.
- Demonstrable breadth of skills/experience and market awareness.
- Proven ability to analyse problems, identify core issues and recommend appropriate solutions.
- Proven ability in taking appropriate action after monitoring/reviewing the progress and performance of others.
- Proven experience in identifying and converting sales opportunities.

Qualifications and Skills

- Degree level qualified
- Recognised Privacy qualifications preferred (eg CIPP, ISEB etc)
- Excellent communication skills (both written and oral), negotiation and project management skills
- Extensive relevant sales experience
- Ability to interact with organisations at a senior levels

The Portfolio Pre-sales Manager reports to the Portfolio Engagement Manager which is part of the SCC Portfolio Management Office (PMO) and is responsible for support of the Pre-Sales element (pipeline) of Project and Transition Management.

The key objectives of this role are as follows:

• Analyse and prepare input into bids and opportunities for project and transition management
• Engage with the PMO Manager, Head of Projects, Head of Transition and Project Services Managers (PSMs) to ensure project and transition pipeline is understood to support resource forecasting across the teams.
• Identification of additional pre-sales support requirements, ensuring the right project and transition support is aligned to bids and opportunities
• Produce Project Management and Transition Management solutions including effort, cost and approach as part of customer bids.
• Present Project and Transition services to customers.
• Develop and maintain collateral for input into bids and opportunities, including infographics, text and other reusable materials to be managed in the bid library.
• Providing key stakeholders with detailed reviews and reports of the portfolio engagement function.
• Work with the Portfolio Engagement Manager to ensure that there is a Resource Management Process in place for Projects and Transitions that facilitates current and future resource demand and informs headcount recruitment decisions.
• Build relationships with SCC Bid Management and Sales teams
• Assist with pre-sales PMO governance, assurance and compliance activities
• UK travel is required to visit Customer Locations.

Principal Accountability

Responsible for ensuring that where project and transition management is required to deliver projects, that collateral and input is provided into bids and opportunities in terms of; time to deliver, cost and quality and that it follows the agreed governance process and alignment to SCC delivery.

• Ensure the right effort and rates are included in bids and opportunities
• Ensure good quality input into bids and opportunities
• Reporting on bids and opportunities
• Handover presales engagement solutions to delivery teams for successful bids.
• Ensure that accurate utilisation reports are in place and that all pre-sales time for Engagement Managers is aligned to chargeable accounting routes, eg OPP codes.
• Ensure that lessons learned are captured and communicated so that future bids and opportunities learn from past input and feedback on successful and lost opportunities
• Evaluate and redesign best practice offerings where appropriate
• Deliver on accountabilities and KPIs agreed separately with the Portfolio Engagement Manager, PMO Manager and Head of Projects

Person Specification

Qualifications

• Project Management/Business Analysis skills using recognised standards and methodologies such as MOP, MSP, PRINCE2 or APM or equivalents.
• Proficient in Project management and Business Analysis methods and techniques
• Delivering analysis for large projects and/or project management
• Experience of working with and managing third party Suppliers/Vendors
• Exposure to IT strategy and public sector projects
• Experience of different market sectors
• Experience in Bid management and delivery would be an advantage
• Experience Delivering Projects and Transitions would be an advantage
• Experience of outsourced IT and IT infrastructure environments would be an advantage
• Any experience in Portfolio and Programme Management would be an advantage

Knowledge and Experience

• Proficient in Project management and Business Analysis methods and techniques
• Delivering analysis for large projects and/or project management
• Experience of working with and managing third party Suppliers/Vendors
• Exposure to IT strategy and public sector projects
• Experience of different market sectors
• Experience in Bid management and delivery would be an advantage
• Experience Delivering Projects and Transitions would be an advantage
• Experience of outsourced IT and IT infrastructure environments would be an advantage
• Any experience in Portfolio and Programme Management would be an advantage

Technical/Business Skills/Ability

• Knowledge of divisional and client businesses
• Excellent customer-facing presentation skills
• Excellent verbal and written communication skills
• Good analytical skills
• Strong stake holder management
• Commercial skills
• Full Driving Licence

Angular 2 or Typescript Developer required for an exciting commerce company based in Birmingham.

Do you get excited about Semantic HTML, Separation of Concerns, Continuous Delivery, DevOps?

If you are a Front End developer with skills in AngularJS and Angular 2 and you would like to work on a number of new platforms then this may be perfect for you. You would be joining a growing team as the company scale up with capability to build new features.

You will ideally have demonstrable skills in -
HTML
Java
Angular

Working in an open plan environment with a fun, friendly and sociable culture, you will receive a salary in the region of £45k with a superb suite of benefits including casual dress code, flexible working hours and even a Friday Beer Fridge!

Don't delay - if you have the skills and experience and want to be part of something special, get in touch!

As the Senior Web Developer you report to the Head of IT and frequently working with other strategic management and board members, the Senior Web Developer is a key player in the ongoing development of our web sites and digital strategy.

Client Details

My client with head offices in Birmingham are a leader in converged IP solutions across networks, infrastructure and security.

The have a wide array of clients across the UK and are looking for a Senior Web Developer to join the team liaise with a number of internal and external stakeholders

Description

The Senior Web Developer will manage a small but talented team of web developers, and be responsible for delivering and supporting scalable mobile-first software and technologies that will deliver our strategic goals and keep pace with growth.

Project planning, co-ordination, encouraging best practices in your team and helping them to grow as developers will all be important parts of your role.

Much of the Senior Web Developers work will be iterative, and will involve integrating our sites with ERP/PIM and other business systems so you will frequently have to plan and execute projects across teams and departments (especially our Marketing Department and PIM Team) together with our in-house ERP Development Team, IT Support Team, and external providers. The Senior Web Developer will also need to ensure that support is given by the appropriate staff to users.

The Senior Web Developer will need to have experience of developing easy-to-use UX and customer journeys for highly bespoke E-commerce systems featuring multilingual product catalogues, faceted search and of integrating with other systems and data sources via bespoke APIs (some of which you and your team will build from the ground up) using the most appropriate technologies for each task.

Profile

As the Senior Web Developer you will need good hands on coding experience in the following

1. Scripting:

• PHP (OOP), Javascript (preferably OOP)

• Nice to have: Unit Testing experience

2. Frameworks:

• MVC framework (eg Symfony, Laravel, Codeigniter HMVC), Bootstrap, jQuery

• Nice to have: Drupal

3. Database:

• T-SQL, MySQL, some experience with Solr or other faceted search system,

• Nice to have: Experience of No SQL type databases (eg MongoDB)

4. Markup:

• HTML (HTML5, XHTML), XML

5. Server Admin:

• Debian & Ubuntu LAMP - cloud (AWS) or VMware vSphere based

• Nice to have: SQL Server 2007/2012

6. Other:

• API development, CSS, AJAX, JSON

• Nice to have: LESS, SASS, Experience of PIM systems, Cognos Express, SSRS/SSIS, IBS Enterprise, IBS Integrator, Java, Canvas(js)

Experience of development of:

• Easy to use UX and customer journeys

• Highly bespoke E-commerce systems

• Multilingual sites

• Product catalogues with faceted search

• Integrations across different systems and data sources via bespoke APIs

Job Offer

This Birmingham based role is on offer as a permanent job with a salary of £42,000 - £48,000 + benefits

Overall Job Purpose:

To monitor the integrated management system, to encourage continuous improvement, acting as a mentor and facilitator for process and quality initiatives across the company.

Main Duties of the Job:

• Maintain certification to the required international standards.
• Achieve certification to the additional international and industry standards, as required by the business.
• Ensure completion of a comprehensive audit programme, in accordance with the requirements of international standards, industry specific standards, contracted services and corporate strategy.
• Ensure that all identified non-conformities are addressed through effective root-cause analysis, corrective action and where possible, preventive action.
• Undertake and support investigations, continuous improvement programmes and ad hoc projects as directed by the business, with a view to facilitating the introduction of best practice processes.
• Ensure local and management system issues, risks and changes are appropriately assessed and mitigated.
• Act as the central referral point (subject matter expert) and provide guidance and support for all aspects of the standards and certification.
• To audit and report on potential or established company suppliers, when requested.
• Comply with the requirements, policies and controls of each of the management systems.
• Ensure all mandatory training is completed.
• To coach, mentor and monitor the performance of assigned trainee auditors, when required.
• Deputise as necessary for the Business Improvement Manager.

Skills, Knowledge and Experience:

Education

Preferably a Degree or Diploma in a related business sector, either at undergraduate or post graduate level. Alternatively, an industry recognised equivalent in a field that is specifically relevant to the business sector that SCC is engaged.

Skills

Mandatory

• Good interpersonal skills.
• General IT. understanding.
• A good working knowledge of management systems.
• Management system auditor.
• Gap Analysis.
• Risk Management.
• Legal/contractual awareness (inc. Data Protection/GDPR).
• Management systems implementer.
• Complex audit and investigation.
• Business Impact Analysis (BIA).
• Commercial awareness.

Preferable

• Presentation tools eg traditional media and presentation software.
• Appreciation of project management and service delivery methodologies eg PRINCE II and ITIL.
• Formal training in auditing.
• Formal management system training.

Experience

Mandatory

• 8+ years commercial background.
• Experience of Quality/Audit.
• Formal presentations to clients and senior management.

Preferable

• 8+ years in an IT user organisation or supplier, 7 of which should be in an audit/Quality role.

Personal Qualities/Attributes

This person should be capable of working with client and SCC staff at all levels from help desk personnel to director level. A professional manner and "presence" is required. Good "people" skills are also required, as this person will be dealing with people who will be working under pressure. This person should also be able to work under pressure, with no loss of effectiveness in time management, work prioritisation, or standards of deliverables. An ability to think in the wider context is essential, as well as the ability to narrowly focus when required.